Need Help? You can contact us at (847) 816-6582 or (847) 800-7523

Our Mission: To provide customers with the ease, convenience and peace of mind having a knowledgeable technician assemble your new or existing computer. Also, to provide a multitude of computer services, upgrades, wireless network installation and servicing without worrying about the many tedious tasks and sometimes complex issues that may arise when performing many of these processes.

1^st Member

John Higgins of HomeComputerSetup has over 15 years of working with and on computer systems determining a multitude of issues from corrupt PC applications, tracking down and removing viruses, software installations, determining hardware failures and performing software and hardware upgrades.

Why Use Our Service?

1. Reasonable pricing for all our services.
2. Friendly one-on-one customer service.
3. Honest open discussions with customers on what services or upgrades would benefit them or lengthen the enjoyment of their current computer system.
4. All requested work comes with a 14 day Warranty. We will rectify any issues by having a technician return to your home to resolve the issue at no charge!
5. Free 1 week E-mail support package to answer any questions related to their recently completed service.

Hours of Operation:

 You may request service through our online system anytime 24/7 using our 'Information and Service Order Form' provided on each item page. You should then be contacted within 1-3 hours or less (from the opening of our business) to discuss your needs and to schedule your on-site service. The hours listed below are times in which we may be checking and researching service requests, answering the business phone or physically on a service call. Please be patient it'll be worth the wait to save you money and have you system up and running.
 

How Our Service Works: 

Create a service request based on your computer needs:
1. You can Order service from HomeComputerSetup using either of the following 2 methods!

a. You may place an order by calling us at (847) 816-6582 . If you have to leave a message on our automated phone system, please don’t forget to provide us with your name, the Computer Manufacturer (Sony, Dell, Hp etc...), the Computer Model (PCV-RS720G, 5100, 760N etc…), a description of what you'd like to have done and a contact number where you can be reached. You will have 4 minutes of recording time. Feel free to call us back if you have forgotten anything on your 1st message (please leave your name for reference purposes).

b. You may use the 'Information and Service Order Form' provided on each item page to either ask questions pertaining to any of our services or to ask us to contact you to schedule your in-home service.

2. A service representative will contact within 2-4 hours or less to discuss your service request in detail  and to schedule your on-site service. If you haven't heard from us within 3-4 hours there's a chance that a system communications error has occurred out of HomeComputerSetup's control. In this case PLEASE CALL US at (847) 800-7523 for a quick response so we can make sure that your order gets priority in our system. Thank you in advance for your patients. 

3. Your technician will arrive at your residence on you scheduled appointment time.

1. You will know your technicians full name, license plate number and he or she will present you with the formal work request for your service.
2. You may be asked to sign a ‘Request For Services’ contract or review a formal estimate listing the specific work that your technician will perform and all associated fee's regarding your service request.  

4. Your technician will perform the services you have requested on your order.

5. All fees are to be paid upon completion of service. Please Make check payable to HomeComputerSetup LLC.

Please read Terms and Conditions for more information on our business guidelines.

Contact Information:

Telephone :  (847) 816-6582

Emergency:  (847) 800-7523

General Information: info@homecomputersetup.com

Customer Support:    support@homecomputersetup.com

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Copyright © 2006 HomeComputerSetup LLC All rights reserved.

Microsoft and Microsoft Windows is a registered Trademark of the Microsoft Corporation ©. All rights reserved.
Last modified: 05/16/06